New: your customers can now see where their package is on a tracking page with your store name.Take a look →

Give your team access, keep your data private

Create a separate user for your designer, assistant or partner. Each person sees only the parts of the dashboard they need for their job.

Team and permissions
YYouAccount ownerEverything
DDesignerProduct prepCan't see orders or money
SSupportCustomer messagesCan't change prices
The problem

Sharing passwords is unsafe and messy

As your business grows, you need help: a designer, someone to handle messages, a partner. That's when most sellers share their store password. Suddenly everyone sees everything: costs, earnings, customer information. And there's no telling who changed what. And when you stop working with someone, you have to change the password.

  • Everyone sees everything
  • No telling who did what
  • You have to change the password when someone leaves
How it works

Adding a team member

  1. 1
    Create a user

    Add a new team member from the dashboard.

  2. 2
    Choose permissions

    Decide which sections they can see and what they can do.

  3. 3
    They get to work

    The team member signs in with their own login and sees only what you allow.

  4. 4
    Change it anytime

    Expand or narrow permissions, or turn off access, whenever you want.

See it in action

Each person sees only their own work

Create a user for each team member and choose which sections they can see. Your designer prepares products without seeing your orders or finance information, and it's always clear who did what.

  • A separate user for each team member
  • Work without seeing order and finance information
  • Change permissions anytime
Security

Your account is protected

Two-factor authentication

A second verification step is required at sign-in, in addition to your password.

Sign in with Google

Sign in with your Google account without memorizing another password.

Turn off access

When you stop working with someone, deactivate their user; no need to change your password.

Comparison

Sharing passwords vs. Custombull team members

Sharing passwordsCustombull
Who sees whatEveryone sees everythingWhatever you allow
Costs and financesVisibleHidden if you choose
Who did whatNo way to tellEveryone works under their own login
When someone leavesYou change the passwordYou deactivate their user
Account securityThe password gets passed aroundTwo-factor authentication
Plans

Plans at a glance

FreeBronzeGold
Monthly price$0$29.99$99.99
Connected stores3510
Monthly bonus creditsNo100400
Etsy listing editingNo2 stores5 stores

No credit card required. Cancel anytime.

Frequently asked questions

Can a team member work without seeing my orders?

Yes. You set the permissions. A team member can do work like preparing products without seeing order and finance information.

Does each team member get their own password?

Yes. Each team member signs in with their own login. They never need your password.

Can I change permissions later?

Yes. Expand or narrow them anytime.

What if I stop working with a team member?

You can remove their permissions and turn off their access.

How is my account protected?

You can turn on two-factor authentication. You can also sign in with Google.

Can a team member work across all my stores?

Since your connected stores are in the same dashboard, a team member works with all of them in the sections you allow.

Grow with your team

Create an account and add your first team member.

Create an account
Start free