Bring past customers back for another order
Send email, SMS and WhatsApp campaigns to your own customers with ready-made templates, and reach the right people with customer segments. See who bought what from each campaign in a single report.
Customers who buy once get forgotten
The customer who bought a shirt from you for Father's Day last year will be looking for a gift again this year. If you don't reach out, they'll buy from another store. Most sellers focus on finding new customers and forget the ones who have already bought from them. And juggling one tool for email and another for SMS spreads you thin.
- No consistent way to reach past customers
- A separate tool for every channel
- No clear view of a campaign's impact on sales
From campaign to results
- 1Choose the audience
Pick who the campaign goes to from your customer segments.
- 2Choose the channel
Email, SMS or WhatsApp.
- 3Write the message
Start from a ready-made campaign template and write your new collection, sale or holiday announcement.
- 4Send
The campaign goes out on the channel you chose.
- 5See the results
Track who bought what from the campaign, and the total, in the report.
All your campaigns in one place
From the marketing center you create and send campaigns to your own customers. No separate tool needed to announce a new collection, a sale or a holiday. Email, SMS and WhatsApp all run from the same dashboard.
- Email, SMS and WhatsApp campaigns
- Ready-made campaign templates
- Customer segments
Who bought what from each campaign
After you send a campaign, the real question is: did it work? The report shows who bought what after the campaign, and the total. You plan your next campaign based on results, not guesses.
| Campaign | Buyer | Product |
|---|---|---|
| Winter collection | E. Carter | Hoodie |
| Mother's Day | M. Lopez | Personalized t-shirt |
| Win-back | J. Kim | Sweatshirt |
When to reach out to customers
Printed products are often bought as gifts. Holidays and special occasions are a natural reason to reach out to past customers.
Announce this year's designs to customers who bought gifts last year.
Remind customers about teacher and student themed products before the school year starts.
Show your new collection before gift season kicks off.
Share new designs with customers who bought family shirts.
Tools that feed your marketing
Separate tools vs. Custombull
| Separate tools | Custombull | |
|---|---|---|
| Email, SMS, WhatsApp | A separate account and dashboard for each | From one dashboard |
| Customer list | Imported by hand | Your own customers, already in the dashboard |
| Results | Hard to match with sales | Who-bought-what report |
| Orders | Somewhere else | In the same dashboard |
In the same dashboard as your sales channels
Orders that come in after a campaign are collected in one dashboard along with orders from your other connected stores.
Plans at a glance
| Free | Bronze | Gold | |
|---|---|---|---|
| Monthly price | $0 | $29.99 | $99.99 |
| Connected stores | 3 | 5 | 10 |
| Monthly bonus credits | No | 100 | 400 |
No credit card required. Cancel anytime.
Figures come from Custombull system records, September 2026.
Frequently asked questions
Who can I send to?
Your own customers. Marketing messages should only go to customers who have agreed to receive them.
Which channels can I send through?
Email, SMS and WhatsApp.
What does the report show?
It shows which customer bought what after each campaign, and the total.
Do I need a separate account for SMS and WhatsApp?
You use all channels from your Custombull dashboard, which walks you through setup step by step.
When should I send a campaign?
Sales analytics shows you which months are strong. Reaching out to past customers before holidays and special occasions is a good place to start.
What if a customer no longer wants messages?
Marketing messages should only go to customers who have opted in. You don't send campaigns to customers who have opted out.
Stay connected with your customers
Create an account and set up your first campaign.
Create an account